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If you believe your experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Preview ? Operational
Access Operational
Hub Services Catalog Operational
United States ? Operational
Access - US1 ? Operational
Hub Services Catalog - US1 ? Operational
Access - US2 ? Operational
Hub Services Catalog - US2 ? Operational
Access - US3 ? Operational
Hub Services Catalog - US3 ? Operational
Germany ? Operational
Access Operational
Hub Services Catalog Operational
Ireland ? Operational
Access ? Operational
Hub Services Catalog Operational
United Kingdom ? Operational
Access Operational
Hub Services Catalog Operational
Japan ? Operational
Access ? Operational
Hub Services Catalog Operational
Australia ? Operational
Access Operational
Hub Services Catalog Operational
Canada ? Operational
Access Operational
Hub Services Catalog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 26, 2020

No incidents reported today.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Workspace ONE Access Virtual Apps Collections Administration Issue
Resolved - The issue is now resolved, the fix deployment is complete. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.
Nov 20, 18:35 PST
Update - Workspace ONE Access has completed testing of the fix and is deploying the change.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Nov 20, 16:49 PST
Identified - Workspace ONE Access and Hub Services has identified an issue in the Workspace ONE Access Administration console Virtual Apps Collections page. Administrators may not be able to edit existing Citrix Virtual Apps Collections.

A fix is being implemented and will be deployed once testing has been completed.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Nov 18, 13:13 PST
Nov 19, 2020

No incidents reported.

Nov 18, 2020
Nov 17, 2020
Workspace ONE Access and Hub Services Login Issues from iOS
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.
Nov 17, 05:02 PST
Monitoring - Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.
Nov 17, 04:43 PST
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues with login from iOS devices using Hybrid KDC Authentication. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Nov 13, 01:00 PST
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020
Workspace ONE Access and Hub Services Performance Issues
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.
Nov 14, 13:45 PST
Identified - Workspace ONE Hub Services continues to experience performance issues loading the catalog.

The issue has been narrowed down to a Workspace ONE UEM integration for a single customer.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.
Nov 14, 12:21 PST
Investigating - Workspace ONE Access and Hub Services is investigating performance issues for customers with the workspaceair.com domain. We will provide more information shortly.

Please visit https://support.workspaceone.com if you need additional assistance.
Nov 14, 11:52 PST
Nov 13, 2020
Nov 12, 2020

No incidents reported.

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